Inept or not properly trained dispatcher
Had a blowout on my fifth wheel on I-80 pa. Dispatcher took info and stated she would call back in 15 min. 1 hr later I called back stated she was still looking for a service tech. I Called back 1/2...
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Don't have GS service plan but seen enough stupid things that it seems to make more sense to just call up a local place rather than pay for a service plan(smart phones are wonderful things).
Have only called twice over the years and both times were a disaster. Last time we had an issue, got back from a trip by plane late at night and the battery was dead (left the dome light on). Explicitly stated it was a large diesel pickup. They sent a guy in a minivan with jumper cables that wouldn't reach the front of the truck after 3 hrs of waiting. After being told it would be another 3-4hrs, we got a $19.99 car rental, went to walmart and bought a couple batteries.
Have only called twice over the years and both times were a disaster. Last time we had an issue, got back from a trip by plane late at night and the battery was dead (left the dome light on). Explicitly stated it was a large diesel pickup. They sent a guy in a minivan with jumper cables that wouldn't reach the front of the truck after 3 hrs of waiting. After being told it would be another 3-4hrs, we got a $19.99 car rental, went to walmart and bought a couple batteries.
