Good Sam Care Team wrote:
Good Evening rjchristensen,
We would like to look into this further with you. Can you please send us a private message with your contact information, membership number, and if you still have the phone number the person was calling from. We will escalate this information to out executive offices and we can look into this for you and follow up.
Thank you...Rudy
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Don't you people give these folks appropriate training on the actual terms of the agreement. Most of this stuff seems pretty straight forward, locked out is covered. So whats the problem, are you hiring folks who cant understand basic english OR are they told to deny the claim first and then see what the customer does.
