Is trip planner not working

wannavolunteerFT wrote:
Good Sam response team, why don't you put a warning on the web page, before folks try to access it. I am sure it wouldn't take but a minute for one of those smart computer folks to just post a simple warning that it isn't working but you are trying to fix it.

Still not working... I got the following message "Your Trip Planner cookie may need to be reset. Please sign out of GoodSamClub.com and sign back in. This should resolve your issue. If you continue to have this issue, please contact Member Services" I signed out and back in as directed and still got the error.

Same here!

Good Sam response team, why don't you put a warning on the web page, before folks try to access it. I am sure it wouldn't take but a minute for one of those smart computer folks to just post a simple warning that it isn't working but you are trying to fix it.

Still not working... I got the following message "Your Trip Planner cookie may need to be reset. Please sign out of GoodSamClub.com and sign back in. This should resolve your issue. If you continue to have this issue, please contact Member Services" I signed out and back in as directed and still got the error.

Hello TucsonJim,
Our web technicians are still working on the correcting the issues with the Trip Planner. We appreciate your continued patience as we work on fixing it as quickly as we can.

Thank you... Good Sam Response Team.

It's been more than a day. Still can't access it. Are you working this issue GS?

OK..first time I've used the planner, and for a long trip with around 20 stops. I'm not going to be happy if its lost!!! But, let's see what another 12 hours bring.

Good Sam Care Team wrote:
rr2254545,

Thank you for your post. Unfortunately, we are having issues with our Trip Planner server at this time. Our IT department is aware of the issue and working diligently to get it fixed as quickly as possible. I apologize for any inconvenience this may cause.

Thank you for your membership,

Nate K.
Marcus' Rapid Response Team

Thank You

rr2254545,

Thank you for your post. Unfortunately, we are having issues with our Trip Planner server at this time. Our IT department is aware of the issue and working diligently to get it fixed as quickly as possible. I apologize for any inconvenience this may cause.

Thank you for your membership,

Nate K.
Marcus' Rapid Response Team

Toddupton wrote:
Did you wait 24 hours?

I have used it for over a year ??

Did you wait 24 hours?