Forum Discussion

Ranger_Smith's avatar
Ranger_Smith
Explorer
Feb 25, 2015

It is taking forever

Why does it take almost a week and still no Email from Good Sam that My Roadside Service is active. Got the initial email when I signed up with the quote that I would get an email with my membership info when my card was charged. In this day and age it takes them a week for my card.

Steve
Roadside Assistance

4 Replies

  • DKeppner's avatar
    DKeppner
    Explorer
    Mar 02, 2015
    My gosh! We've found the absolute duration of "forever"! Wow, and to think it was on an RV'er forum.
  • msmith1199's avatar
    msmith1199
    Explorer II
    Mar 01, 2015
    You enrolled on 2-22-15 and on 2-25-15 you post a note saying it's been almost a week? My math says 3 days.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Feb 26, 2015
    Ranger Smith,

    Thank you for your post. I see that your online enrollment was submitted on 2/22/15. I apologize that you have not received your confirmation email. I have sent this to the email address we have on the account. If you do not see the email within the hour, please give Member Services a call to update the email on file.

    Thank you for your membership,

    Nate K.
    Marcus' Rapid Response Team

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