KOA/Allstate Motor Club and blood pressure
OMG!!!! What a joke it can be if it weren't so serious as a failure of customer service and communications between the customer and AMC. It even gets worse once the call gets dispatched to a contrac...
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Now for the final step in the above posted complete failure of Allstate Motor Club customer service.
While the above post was being typed, I was waiting on a phone call back from a Customer Service Supervisor who was looking into the matter. See I had gotten so fed up that I requested to be transferred to a Supervisor for membership cancelation. This person kept me on the phone for 40 minutes trying to keep me from canceling the membership promising to get todays matter handled promptly and then offer a 50% discount. I called back a few minutes ago to learn that my membership had been canceled rather than attempt to fix the problem.
While the above post was being typed, I was waiting on a phone call back from a Customer Service Supervisor who was looking into the matter. See I had gotten so fed up that I requested to be transferred to a Supervisor for membership cancelation. This person kept me on the phone for 40 minutes trying to keep me from canceling the membership promising to get todays matter handled promptly and then offer a 50% discount. I called back a few minutes ago to learn that my membership had been canceled rather than attempt to fix the problem.
