Forum Discussion
westernrvparkow
May 14, 2013Explorer
dfm wrote:If you intend to be bashing my parks 6 months after you stay there because we wouldn't change our policies to accomodate your needs on a holiday weekend for a problem that wasn't our fault I really don't want you to stay anyway.westernrvparkowner wrote:
Thanks for the information, next year I won't miss Thanksgiving in May. Don't know how it slipped by me that they had moved it from November.
Perhaps it would be worthwhile for the "Ask Marcus" forums to add another forum. We could call it "How far back in history can you bash Good Sam and Camping World" Sure would be interesting to hear how Good Sam's ERS screwed up the crank on someone's Model A.
Based on the "tone" of most of your responses to any/all topics that you respond to, I don't think I would ever want to be a guest in your campground and need some assistance from you?
Most ERS plans tow to the nearest repair facility. That has been hashed out on these forums many times. Just because that facility is closed on Thanksgiving surely isn't a reason for Good Sam to ignore their policies and tow the thing wherever. Where would they draw the line? Would they tow a rig an extra 200 miles because the nearest service center wasn't open at 2AM but there was a 24 service center three cities away? The guy said his Thanksgiving was ruined. Sounds to me like it was ruined because his rig broke down on a holiday weekend. That wouldn't be Good Sam's fault.
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,663 PostsLatest Activity: Jan 24, 2025