Let down by Good Sam ERS twice in one day
Thought I had chosen well with Good Sam ERS, but now I’m not so sure. A little back story: On 07/25 we left Asheville, NC to stay at TopSail Hill State Park for 8 days. Just south of Greenville, SC ...
Forum Discussion
Relax.....It is just my opinion and that is all it is. Not worth getting all worked up over.
I've had GREAT service with GS for the past 12+ years with one exception that occured recently. I had a SERIOUS problem with a provider (mechanic) that they sent to my coach. He was a crook, to say the least. Anyhow, I got with the GS Rapid Response Team and within 48 hours the entire situation was resolved beyond what I would have expected. The "Provider's" contract with Good Sam was terminated and I was made whole by Good Sam.
I STRONGLY suggest you contact the GS Rapid Response Team and let them know your conerns.
I've had GREAT service with GS for the past 12+ years with one exception that occured recently. I had a SERIOUS problem with a provider (mechanic) that they sent to my coach. He was a crook, to say the least. Anyhow, I got with the GS Rapid Response Team and within 48 hours the entire situation was resolved beyond what I would have expected. The "Provider's" contract with Good Sam was terminated and I was made whole by Good Sam.
I STRONGLY suggest you contact the GS Rapid Response Team and let them know your conerns.
