I went to their website at http://www.goodsamroadside.com/enroll/ and there in black and white it states :
Protection for RV, Auto, Motorcycle, Boat Trailers
Protection for Spouse & Dependent Children
Unlimited Distance Towing to the Nearest Service Center
Vehicle Battery / Jumpstart Service
Flat Tire Repair Service / RV Tire Delivery
Emergency Fuel / Fluid Delivery
Trip Interruption Assistance ($1,200)
Automotive Locksmith Service
RV Mobile Mechanic Dispatch
But then at http://www.goodsamroadside.com/rv/ra/ they seem to take that away with the following;
Flat Tire Service
Learn More
If you get a flat tire while you're on the road, we'll have an experienced technician come and change it with your spare. If you don't have a spare, we'll utilize our tire network to find you one. (You are responsible for the cost of parts and labor.)
So what kind of reason did they give you?