Exact same thing happened to me! Had roadside assistance for 3 years, got cancelled when my daughter used it without our knowledge getting gas and for locking her keys in her car repeatedly!!! Was enrolled in autopay renewal and found out we got cancelled when we were out west and needed a tire replaced. This was due to our daughter using our card without permission but doesn't seem to matter to these people!!! We only used it in emergency situations!!! Waste of time trying to explain to them the situation, daughter doesn't live at home anymore so that problem is solved and now we will look for a more reliable roadside service!!! Very seldom did we use them, had a fuel pump on our truck go out, needed towed home (5 miles), then towed to service center next day. We were headed home from Florida. Tire replacements as well. Nothing was out of line except our daughter using it, without our permission!
