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RognBon's avatar
RognBon
Explorer
May 20, 2021

Membership "card"?

Received my roadside assistance package today and GoodSam should be ashamed. A printed "card" on regular stationery paper. We used to get two plastic cards so the wife and I each had our own. What are we supposed to do, make our own copies to carry with us? You certainly can't carry it in your wallet and expect it to last for very long. Since GoodSam discontinued the roadside app, which was unusable anyway, they just continue to go downhill. Also, you no longer receive a member benefits brochure. Instead, you are told to look up the benefits brochure on line. What a joke GoodSam has become. This is how you reward a member of 20 years.I will be calling tomorrow to inquire about receiving a refund on the membership.

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