Membership Card
I've been a member for several years now, and my "Good Sam Club" card was always a nice sturdy plastic card with nice graphics that was easy to find in my wallet. Today I got my new card. It's che...
Forum Discussion
BlackSilver wrote:
I've been a member for several years now, and my "Good Sam Club" card was always a nice sturdy plastic card with nice graphics that was easy to find in my wallet.
Today I got my new card. It's cheap flimsy paper and the ink is already smearing.
If this is a first class organization, then why does the membership card, the only "visible" evidence I carry, look like a disposable discount coupon from Burger King?
BlackSilver,
Thank you for sharing your concerns. I will forward your thoughts along to the Marketing team so they are aware of the concern with both the paper and the smearing ink. So sorry that you have had this experience.
Thank you for your membership,
S. Wilmes
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
