Hello wbwood,
Thank you for your post! We certainly thank you also for taking the time to let us know of your card issues and I want to assure you we are continuing to work on the card processing system to make it more efficient and convenient for our members.
You are correct, Elite memberships are valid for three years from RV purchase date. And, Life memberships are valid for Life! After your Elite membership ends, you’ll continue to have your Life status for Life! We apologize for any confusion due to the date printed on the cards and are working to resolve. I hope this helps to answer your question and please let me know if you need anything else. Thank you and have a great weekend!
Elizabeth Black-Osborn
Marcus Rapid Response Team
elizabeth.black-osborn@goodsam.com