Membership not found

Tried to log into Good Sam with our login info. It kept kicking it out. Tried to reset password and the email said "no account registered to this email"

Guessed it had been to long ago that we had logged in. So, re-registered with the same email/password.

When i try and add my member number it says "membership not found".

I have my card in front of me with member number and 12/30/2022 expiration date.

Has anyone else ran into this ?

Thanks.