08154711
Jun 16, 2020Explorer
Membership Processing times: What year is it?
I signed up, paid and was charged for a Good Sam membership on March 17, 2020.
Today, June 16, 2020, almost 3 months later, the website still lists my member number and application as pending. I already received my permanent membership card.
When I called in, the representative could only see my name and address, none of the other information that I already put in.
The reason I found out was because I signed up for roadside assistance today, Good Sam claims that it will take 24 to 36 hours to process. Why? It's computerized and my payment already went through.
I question the reliability of Good Sam. It is 2020, usually you sign up for something and everything is updated almost immediately, hence there is a computer system behind it.
We shall see if I ever have to request assistance. I am safe though, I always have a backup service.
Today, June 16, 2020, almost 3 months later, the website still lists my member number and application as pending. I already received my permanent membership card.
When I called in, the representative could only see my name and address, none of the other information that I already put in.
The reason I found out was because I signed up for roadside assistance today, Good Sam claims that it will take 24 to 36 hours to process. Why? It's computerized and my payment already went through.
I question the reliability of Good Sam. It is 2020, usually you sign up for something and everything is updated almost immediately, hence there is a computer system behind it.
We shall see if I ever have to request assistance. I am safe though, I always have a backup service.