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08154711's avatar
08154711
Explorer
Jun 16, 2020

Membership Processing times: What year is it?

I signed up, paid and was charged for a Good Sam membership on March 17, 2020.

Today, June 16, 2020, almost 3 months later, the website still lists my member number and application as pending. I already received my permanent membership card.

When I called in, the representative could only see my name and address, none of the other information that I already put in.

The reason I found out was because I signed up for roadside assistance today, Good Sam claims that it will take 24 to 36 hours to process. Why? It's computerized and my payment already went through.

I question the reliability of Good Sam. It is 2020, usually you sign up for something and everything is updated almost immediately, hence there is a computer system behind it.

We shall see if I ever have to request assistance. I am safe though, I always have a backup service.

2 Replies

  • Pay the renewal promptly and then you are good until March 2022.
  • If you signed up way back in March you should get a renewal notice soon.

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