Memebership Cancelled

Pappaone;
I understand your complaint. But you where probably speaking to a low level employee who either misunderstood the program OR the program was not explained to the employee correctly.
These things happen.
Do not let a petty problem ruin your day.
As for cancelling. DO you derive a benefit from GS that you will lose?

may all his problems be so minor.
bumpy

Hello pappaone,
Thank you for your time, I apologize for the miscommunication you experienced at the Avondale Camping World location regarding your membership. I will follow up with the store location and make them aware of the error.
Please let us know if we can assist you with any other questions or concerns.

Thank you,
Ella
Good Sam Care Team

I have gone over pappaone's post a number of times looking for the word "lie" and have not been able to find it...where is it? Anyway, have to agree that often a whole company suffers for the poor performance/misstatements of single employees. If CW wants to continue to turn a profit, I would hope that it listens to all complaints and takes any appropriate action...rather than just blowing them off as silly.

Call it a lie if it makes you feel better..
Nevertheless the entire scenario is a bit trivial to call it a bold face lie.
Sounds like the OP is cutting off his nose to spite his face.
In the end the OP is going to suffer more than CW over a $25.00 error.
If the OP was a happy customer for 8 years seams silly to quit over this minor issue. Calling it a lie is a bit much in my book.

Don't condemn an entire company because of one idiot employee who made promises he/she couldn't keep.

I don't like being lied to either.
Lie to me and I am DONE with that business.

Simple.

Is this a real complaint?

So what you are saying is that you have been a Good Sam member for 8 years and renewed your membership at Camping World for 2 years instead of 1. The Camping World associate told you that if you opted for a 2 year renewal(instead of that pesky 1 year) that you would get $25 back which would be like only paying for one year -- less actually.

Instead of getting a check back they sent you a gift certificate. Why would they send a check if the promotion is for a gift certificate? Kind of defeats the purpose of the so called promotion doesn't it? They might as well at that point just discount the rate for the 1 year to $13.50 and the 2 year to $25. That is essentially what they would be doing if it wasn't a *cough* promotion.

Sounds like a little miscommunication of the program but honestly after spending about 5 seconds on the website I understood it clearly. https://www.goodsamclub.com/join/

Surely you would have had to sign some paperwork outlining the details of your membership and the promotion?

How do you get upset over something like this to take the time to cancel your membership ( of 8 years) and seriously write a letter of complaint? Talk about 1st world problems for sure! What gets me is that you were most likely going to renew anyways after year 9? No? Maybe not but then why renew for 1 year?

I suppose it make about as much sense as me writing about you writing. Anyways - happing camping.