Forum Discussion

4X4Dodger's avatar
4X4Dodger
Explorer II
Jul 12, 2015

Mexico Coverage

Since I will be spending the greater part of the winter in the Baja having a plan with coverage in Mexico is important. I am still undecided on which plan to buy.

The ever increasing tide of valid sounding complaints on this forum is, to say the least, disturbing, but the responses are what worries me most. So I continue to try to figure out which company to give my money to in advance and hope they perform their part of the bargain.

Coachnet spells out their policy of how to handle roadside calls in Mexico on their website. GSRSA does not. (at least that we can find)

What is the policy on RSS calls while in Mexico?

Are there dollar limits?

I would like to know what the rules are for Mexico calls please.
  • UsualSuspect wrote:
    4X4Dodger wrote:


    Thanks for the link. Because of all the problems I have been seeing on this site in regards to the road side service I delegated this task (comparing RSA plans) to my good friend who has not been tainted or influenced by the negative comments on this board. I wanted a clear eyed objective view. It was she that missed this link and has been duly reprimanded :)

    Note to ROADSERVICE GUY (Mr Siemens); an open mind is a great thing. I do not work for the competition. I am just a customer.

    Last time I checked CoachNet has no site to complain on like this one when something does go wrong. I am banned from their Facebook page because I did have a complaint that CN refused to do anything about. I would challenge CN to put up a forum where members can vent, you will see the same complaints, but then again if they handled it like they do their Facebook page, you won't see anything, they will just ban you and remove your post.


    I am using the tools that are available to me. If Coachnet had a site I would be there. But just because Coach Net does not have a site does not therefore mean that I should not use the GSE site.

    As for Facebook, I dont know any company that allows complaints on their FB page. Thats Advertising.

    As for RV net, the mere fact of this site does nothing to mitigate the wave of really egregious complaints that appear here and moreover does not mean that the responses from the GS Care Team and Managers outweigh the effect of the complaints, especially when we rarely get feedback as to what has really taken place to fix the many problems that are voiced here.

    Lastly the idea that Coachnet should have a site is a bit of a straw-man argument. What would they put in it? GSE has many arms, CW. Road Serv, Good Sam Club,Trailer Life and Motor Home and others. these things and the interest in them make a site like this feasible. Coach net is simply a Road Service provider. Why would they even entertain such a site?
  • 4X4Dodger wrote:


    Thanks for the link. Because of all the problems I have been seeing on this site in regards to the road side service I delegated this task (comparing RSA plans) to my good friend who has not been tainted or influenced by the negative comments on this board. I wanted a clear eyed objective view. It was she that missed this link and has been duly reprimanded :)

    Note to ROADSERVICE GUY (Mr Siemens); an open mind is a great thing. I do not work for the competition. I am just a customer.

    Last time I checked CoachNet has no site to complain on like this one when something does go wrong. I am banned from their Facebook page because I did have a complaint that CN refused to do anything about. I would challenge CN to put up a forum where members can vent, you will see the same complaints, but then again if they handled it like they do their Facebook page, you won't see anything, they will just ban you and remove your post.
  • Good Sam Care Team wrote:
    Hello 4x4Dodger,

    The benefits are listed on http://www.goodsamroadside.com/mbbs/ For our Standard Roadside Assistance, the coverage is listed on page 12 and is listed below:

    "In Puerto Rico, U.S. Virgin Islands and Mexico, Good Sam Roadside Assistance provides towing and roadside dispatch for disablement services (as described within this brochure)rendered up to a maximum of $1,000 for any one-year term of
    membership."

    If you have any further questions, please review our brochures online or call member services at 800-601-2850 24/7.

    Regards,

    The Rapid Response Team


    Thanks for the link. Because of all the problems I have been seeing on this site in regards to the road side service I delegated this task (comparing RSA plans) to my good friend who has not been tainted or influenced by the negative comments on this board. I wanted a clear eyed objective view. It was she that missed this link and has been duly reprimanded :)

    Note to ROADSERVICE GUY (Mr Siemens); an open mind is a great thing. I do not work for the competition. I am just a customer.
  • Hello 4x4Dodger,

    The benefits are listed on http://www.goodsamroadside.com/mbbs/ For our Standard Roadside Assistance, the coverage is listed on page 12 and is listed below:

    "In Puerto Rico, U.S. Virgin Islands and Mexico, Good Sam Roadside Assistance provides towing and roadside dispatch for disablement services (as described within this brochure)rendered up to a maximum of $1,000 for any one-year term of
    membership."

    If you have any further questions, please review our brochures online or call member services at 800-601-2850 24/7.

    Regards,

    The Rapid Response Team

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