RognBon wrote:
Sorry, but I don't see where GSERS or any ERS has any obligation to provide towing service so you can have new tires installed. Their obligation is to replace a flat tire with an inflated spare. If you don't have a spare because the manufacturer (BMW) has chosen not to include one, then it is up to you or BMW to provide tow service to the dealership. It would be different if you suffered a mechanical breakdown. It that case they would tow you to the closest authorized service center. This is spelled out very clearly in the membership materials provided to you at the time of enrollment.
Agreed
They can also get you a replacement of the same size(you pay for it) if you don't have a spare. Not necessarily will be the same brand. Enough to get you on the road safely. And can't believe you wouldn't have a spare in such a car. I know if must of come with one. If not, you got ripped off...lol
Also, since the tires had to be ordered, couldn't they of been delivered to a closer place to you? Or perhaps, to you?
