National General Insurance

KPetrick wrote:
Wbwood- I wanted to address a few things outlined in your posting. I am not sure of when Bob sent you a private email but he has been gone from Good Sam Insurance Agency for over a year. I am the current director of GSIA. National General is one of our main insurance carriers but we also write with Progressive, Safeco, Allied, Foremost and National Interstate. The commission structure is different for each carrier and is based on many different variables. We now have a software package that is called a comparative rater that returns rates for all our carriers at once. Rates vary greatly by state, risk, RV type, etc. Our agents are trained to look at coverage's and rates for customers and offer what is best for the customer. They do not know what commission each of our carriers pays and they are not trained to offer policies based on commission. Our focus is on the customer first and offering the coverage's that they need. I am sorry that you got the impression that we offer policies based on commission. That is not the case. It is coverage's and rates and they are fully reviewed and outlined with each potential customer.

As I stated above, it was 3 years ago. I know what you should be doing, but I know what you were doing also.



If the agent was supposed to give me the best coverage and rate, then why did I need to give them the info a separate time? And then when they came back with the rate for Allied, it was nearly half the price of NGIC. I think Bob's message, which I have saved, kind of tells it all. You can't tell me that your agents don't know which ones pays the most. Especially when your then VP is telling me and your online quoter automatically goes through NGIC as well.

I call BS!