New membership card

Question

I often read here about members having long delays in receiving their new membership card. I wanted to relate my experience which is just the opposite. My membership was renewed through the automatic renewal program on April 24th and I received my new membership card today May 7th. That's only thirteen days. Thanks GoodSam. That's pretty good service in my book.

steeljag · Answer

Its no big deal, but I'm still waiting. Its been six weeks and over the weekend I received a phone message notifying me it had expired. I called on Monday and was informed of the delay, an apology for any recent calls or mailings notifing me of it expiring, and was told my status is current.

I wish they would keep all the mail fluff though.

good_sam_care_t · Answer

Steeljag

Please call into member service and we can reorder cards and send a temp validation via email. Very sorry for the delay in this matter. Thank you for your time and post.
800-234-3450 24/7

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

wbwood · Answer

Save time and frustration, become a Life Member!

passin_thru · Answer

Just recd. mine, was paid 2 mo. ago. I don't think I'll live long enough to pay for life membership but I do know that on the day they send me my card I get a whole pile of mail, unrelated, sent to me. wonder if they sell my name because most of it ocmes from IL.

just_wandering_ · Answer

Paid for lifetime on Feb 18th still no cards, but a expiration notice today. Just renewed ERS probably a mistake. Member since 09 so I guess they figure I'm old news.

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New membership card

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