New Trip Routing Service

Thank you to Mark F. and Ryan, for the help in fixing the problem with the trip routing program. The problem WAS NOT WITH THE PROGRAM, the problem was the fact that I was using an out dated version of Firefox. After Ryan stepped me through on how to get the latest version. ALL IS WELL.
Thanks to the GOOD SAM CARE TEAM.
Bill

woodworker414,

Thank you for your time and post. I would be happy to help. Please send me a PM with your contact information.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

Another newbie to the trip routing service. I am trying to route a trip from my home to Gulf Shores,AL. It did that ok. When I want to add a Good Sam campground, it adds the logo's to the route. When I click on one of the logos, it sometimes will bring up the name of the campground, and then sometimes not. And the map behind the pop up window changes from my trip route map to athe great lakes locatckon. What the heck is that? Alsw when I cleck the back arrow it taked me to the start page, not back to my map. Whu doesn't it take me back to my trip route map? I think this will be a great program when the bugs are worked out of it. I would like to use it a lot.
I did rout a short trip overt to Rend Lake, IL from my home, telling th program that I did not want to use highways and it did just fine. Course I did not look for a campground. I think I will go back and see what happens if I look for a campground at Rend Lake.
HELP
Safe Travels
Bill

Hello All,

If you are receiving the following message “Please wait 24 hours and try again,” please try the below to reset your cookies.

- Try logging out of www.goodsamclub.com.
- Log back in.
- Under the 'Plan a Trip' dropdown menu, select 'Route Your RV Trip'.
- Click the red 'Plan Your Trip' button.

This should reset your cookies and allow you access to the trip routing tool. Should you have further challenges, please let us know.

Ryan F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

Is there a solution for this yet? I have tried IE, Chrome and Safari.

jdb7566 wrote:

djsamuel wrote:
I get that message if using Chrome or Internet Explorer as my web browser. However, it works great with FireFox.

Thanks for the info. I installed Firefox and I'm now able to use the program. Thank You.

For whatever reason, Firefox now, does not work, neither does chrome, nor internet explorer.

djsamuel wrote:
I get that message if using Chrome or Internet Explorer as my web browser. However, it works great with FireFox.

Thanks for the info. I installed Firefox and I'm now able to use the program. Thank You.

I get that message if using Chrome or Internet Explorer as my web browser. However, it works great with FireFox.

jdb7566,

Thank you for your post I will look into this and get back with you.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

jdb7566 wrote:
When I attempt to use the new trip routing service, I get a message my account has not yet been approved, please try again in 24 hours. What do I have to do to become approved?

The same message appears when I attempt to use the program. The program then sends me to the older trip routing program.