No help could be found for us....
A minor complaint here....Our rearview camera conked out on our Class A on the way from OR to CA. Hit a bump and could not see behind us, altho some other aspects worked. After checking cable connec...
Forum Discussion
Tvov wrote:I learned a long time ago a firm unequivical "NO" is often the best answer. We quit things like recommending services, restaurants and the like years ago. Too often any problems with those services somehow became our problems.
The issue here is the response he got. If they aren't going to help him with the camera, they should just say so and save everyone time. But instead they kept bumping him along.
It IS a "customer service issue". Sure, not a big one, but one that should be reviewed by GS to make things go smoother in the future.
There is a much better then zero chance that Good Sam dodged a bullet by not finding a repair person. If the repair was deemed by the customer to be too expensive, the parts needed were out of stock or the problem couldn't be fixed by that service provider we would likely be seeing a thread reflecting how Good Sam was responsible. Much better to provide your core services to the best of your ability and get out of the way of everything else.
