RandACampin wrote:
MWJones wrote:
I feel compelled to respond to this post.
Many million dollars are spent every year for these Road Side Assistance
programs. Too many times they are useless!!!!!
It has been my experience - once in New York state and once in Ca.- that the Highway Patrol WILL help you. 911 will get help. Both times the Trooper changed my blow out himself. He said "this is my job".
If he can't help himself, he will get help to you. And his help is FREE!
Just saying........
You are only hearing the small percentage of bad. Even those aresults more often than not spend in favor of the op.
Exactly and on a forum dedicated for this one service. I'm sure if there were forums (maybe there are, but they aren't here) based on other roadside services, then there would be disgruntled customers there as well. I don't see anyone posting they had a bath experience with Coachnet or AAA on here, unless they are debating something. Why? Because this site is about good sam...Seriously...if you get hundreds (maybe more) of service requests and you are only getting one complaint posted every few days, then that is pretty good. But, you aren't seeing the disgruntled customers that don't post on here. But you also don't see positive remarks either. It would be interesting to see some numbers on number of service calls versus number of complaints.
Not defending GSRA at all, just saying people need to look at the whole picture and not just a little snippet here or there.
