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Plumber101010's avatar
Jan 08, 2015

NOT impressed with only the quote stage...

Called around looking for insurance. First with Geico. My personal policy. They quoted $500 with $10,000 personal property which is what I wanted and $500 deduct. They don't do it but are a THRID party for others. From there, many other companies were in the same price range.

Stupidly, I forgot I was a good SAMs member and went online. VERY LET DOWN. Twice the price as all others, for LESS COVERAGE... $1078. That tells me they are using their name to jack up rates hoping no one will shop around, vs, giving better rates because they re so large.

But doesn't stop there. I declined and moved on and prepaid a year and that was that. This am at 8:00, I get call from a VERY PUSHY salesman telling me I shouldn't have used the website, I should have called so they could "shop around".

Even after telling him REPEATDLY that it was a done deal, paid for a year, he started telling me how I probably got a bad deal, the company will not protect me (didn't even know who I used) and wanted to quote me anyway. After 3 straight mins of telling him it was too late, it's over, he STILL went on and on about give me 5 mins and ill work you up a quote.

This was horrible. He lacked any notice of professionalism, was obviously on commission and pushed to the point that I actually just hung up on him in mid sentence. I think after reading about Good Sam, I am just not interested in this company. I went with Coach Net for my roadside and I just don't see where they are making any effort to change things about how they do business.

One mans opinion...they are looking for the almighty dollar ONLY.

4 Replies

  • Robyn Barnes wrote:
    I apologize for the negative experience that you had with one of our Good Sam Insurance Agents. While, he was correct that our website does not have the ability to "shop" various carriers as can be done by an agent in our call center, he should have been professional and respectful of your choice. I will look into this issue further.

    Sincerely,
    Robyn


    I would say fix your website... What I gather for this is, well, we TRY to get you for double the rate initially. But if you're smart enough to shop around, THEN we will give you a better price :)
  • GS has never come close for me and the office that they quote from is about 10 miles from my house. By "not close" I mean "not within 50%" of Geico (my current insurer) or Progressive (my previous insurer).

    I know that you always need to shop around, but every time that I do, GS is way out of line and they have never sent me my tool kit or whatever other promotion I was supposed to get for giving them a chance.
  • I apologize for the negative experience that you had with one of our Good Sam Insurance Agents. While, he was correct that our website does not have the ability to "shop" various carriers as can be done by an agent in our call center, he should have been professional and respectful of your choice. I will look into this issue further.

    Sincerely,
    Robyn

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