Not worth it
We signed up for Good Sam Roadside Assistance in July. This was our first real RV trip in the Class C, an older unit and we were a little concerned about taking a 5,000 mile trip. Sure enough, getting off of the interstate at the first night's stop, it died. We'd had it gone over head to toe by our mechanic just a few weeks ago, so we knew it was probably not one of the "regular" things that would go wrong.
Called Good Sam's Roadside assistance and I must say that I was completely dissatisfied. First, we're told that our trailer isn't covered because we have a regular membership. So, when I asked him what I was supposed to do about that, just leave the trailer with the motorcycles on the side of the road or what, he didn't have an answer.
Then, we're told that it will take 1 1/2 hours to get a tow truck to us. We are blocking the off ramp, fortunately had a State Trooper behind us with lights on so that we don't get rear ended, but still, not feeling really safe. It is Friday afternoon at about 4:00 and traffic is booming.
Then, we are told that the repair facility can look at our RV on Wednesday. Remember, this is Friday. Assuming a two day repair (it is probably a fuel pump, just guessing) We would be stuck in this town for a week with our trailer sitting on the side of the road. They won't pay for or even discount a tow to a facility that can actually fix your vehicle in a timely manner, only the closest one.
No thanks. I called a tow truck which got to us in about 1/2 hour. He towed us to the KOA where we had a reservation. He gave us recommendations for repair shops on Monday and a card so that we can have him tow it tomorrow when the shops are open. The tow cost me about what my membership cost, I'll have to pay for a second tow tomorrow and move into a cabin at the KOA while waiting. Overall, I was really disappointed in the service that I received. I wonder if the KOA program is any better?
Called Good Sam's Roadside assistance and I must say that I was completely dissatisfied. First, we're told that our trailer isn't covered because we have a regular membership. So, when I asked him what I was supposed to do about that, just leave the trailer with the motorcycles on the side of the road or what, he didn't have an answer.
Then, we're told that it will take 1 1/2 hours to get a tow truck to us. We are blocking the off ramp, fortunately had a State Trooper behind us with lights on so that we don't get rear ended, but still, not feeling really safe. It is Friday afternoon at about 4:00 and traffic is booming.
Then, we are told that the repair facility can look at our RV on Wednesday. Remember, this is Friday. Assuming a two day repair (it is probably a fuel pump, just guessing) We would be stuck in this town for a week with our trailer sitting on the side of the road. They won't pay for or even discount a tow to a facility that can actually fix your vehicle in a timely manner, only the closest one.
No thanks. I called a tow truck which got to us in about 1/2 hour. He towed us to the KOA where we had a reservation. He gave us recommendations for repair shops on Monday and a card so that we can have him tow it tomorrow when the shops are open. The tow cost me about what my membership cost, I'll have to pay for a second tow tomorrow and move into a cabin at the KOA while waiting. Overall, I was really disappointed in the service that I received. I wonder if the KOA program is any better?
