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palehorse89's avatar
palehorse89
Explorer
Jun 18, 2013

One night of free camping?

I just recieved my new deluxe membership card in the mail today and there was no paperwork for the "one night of free camping" (up to $25.00 with my paperwork. I tryed calling but after 10 minutes on hold I thought I would try and send a email to you to see if I could find out something. Thank you......

2 Replies

  • palehorse89 wrote:
    I just recieved my new deluxe membership card in the mail today and there was no paperwork for the "one night of free camping" (up to $25.00 with my paperwork. I tryed calling but after 10 minutes on hold I thought I would try and send a email to you to see if I could find out something. Thank you......


    palehorse89,

    I researched your most recent renewal. I can confirm the $25 camping certificate was included. I have gone ahead and reissued this certificate to you. You should see it arrive within about 2 weeks. Also if you ever need to call Member services, they are available 24/7 at 1-800-234-3450.

    thank you for your membership,

    S. Wilmes
    Marcus' Rapid Response Team

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