Forum Discussion

tow2gunner's avatar
tow2gunner
Explorer II
Jul 27, 2026

Pilot/FlyingJ + GS issues

PILOT/FLYINGJ Issues - the 7300 "fix" isnt working - and after over a years worth of complaints with it - this "bug/feature" should have been addressed. 

Who is assisting GS Customers - and HOW to reach?

 

Thanks

5 Replies

  • I know GS sends people here for customer support. Curious if anyone ever gets any help. From where I sit, I never see responses on these types of customer service posts. 

    • tow2gunner's avatar
      tow2gunner
      Explorer II

      Greetings. - i actually got better help from the pilot tech support. The tech i spoke too gave the best info. And next day - as promised - my account was linked.    The posts had about 90% of the info to resolve. They were missing the time parts of it..   

  • I had the same issue.  Good Sam number was new and tried for days to get it to work.  Number or 73000 + number did not work.  Called the Pilot/Flying J number that is provided with the app and got into an endless wait for help.  Ended up calling Good Sam and someone on their end got in touch with Pilot/Flying J and got the number connected.

  • UPDATE - and GOODSAM - You should post this..

    1. It Takes 24 BUSINESS HOURS for membership(s) to be "available" to add.
    2. You mist add the 73000 prefix to the account number (this could be handled on your end, during the request...)

    This info came from the Pilot/FlyingJ Support

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