Poor GS Roadside Service
Were reminded of a bad experience we had last summer by another GS roadside assistance incident. Last June, we had a blowout near Everett, WA on I-5. We were able to get over on the shoulder, but i...
Forum Discussion
The reason for the first time post was that I was on another forum and someone said that there was someone listening who cared on the GS site.
After numerous ERS phone call-backs while we were precariously perched on the road shoulder, and their (ERS) failure to find a tow company nearby, we had to take the matter in our own hands. We bought emergency service for emergencies and Good Sam failed to give us the service we had paid for.
To answer a couple of concerns, we had the blowout in a very dangerous spot, and took the first available place to pull off the freeway. To the guy who asked why we would think that someone else would want to change a tire/wheel in a dangerous place (?) is exactly the reason we paid for ERS, and they failed to deliver....it is called (E) for emergency and (R) for roadside, and (S) for service....we should have qualified for all three, we got none.
After numerous ERS phone call-backs while we were precariously perched on the road shoulder, and their (ERS) failure to find a tow company nearby, we had to take the matter in our own hands. We bought emergency service for emergencies and Good Sam failed to give us the service we had paid for.
To answer a couple of concerns, we had the blowout in a very dangerous spot, and took the first available place to pull off the freeway. To the guy who asked why we would think that someone else would want to change a tire/wheel in a dangerous place (?) is exactly the reason we paid for ERS, and they failed to deliver....it is called (E) for emergency and (R) for roadside, and (S) for service....we should have qualified for all three, we got none.
