krhall3273 wrote:
fla-gypsy wrote:
...and yet they continue to let the incessant whiners continue to use their forum and address each complaint that is brought to their attention here. Most of the Customer Service wannabees here couldn't run a jiffy mart (convenience store for everyone outside my viewing area).
I ran a privately owned and operated auto repair shop for 32 1/2 years. I was never of the mind to gouge my customers. That would have ran me out of business in a hurry.
Using your own logic then CW is obviously doing something right since they are now the biggest retailer in the business and obviously satisfy enough customers since they have not been "run out of the business" in spite of the whiners.