Renewal Gift Certificate Expires

Hello BarbaraOK,

Thank you for your time and post. We apologize you received an expired Merchandise Certificate.

Please send us a private message with your Good Sam membership number and your best mailing address, and we can issue a replacement. Please be advised that the certificates are issued by a third party company and can take up to two months for delivery.

Regards,
Amy
Good Sam Care Team

Good Sam Care Team wrote:
Hello BarbaraOK,

Thank you for your time and post. We apologize you received an expired Merchandise Certificate.

Please send us a private message with your Good Sam membership number and your best mailing address, and we can issue a replacement. Please be advised that the certificates are issued by a third party company and can take up to two months for delivery.

Regards,
Amy
Good Sam Care Team

Obviously you didn't read closely. WE ARE TRAVELING FOR THE SUMMER. Not sure exactly where I will be in 2 months and it won't be anywhere close our address. We travel from April through September! So people who will be traveling and could use the certificate for needed things are just out of luck. Thanks for nothing!

Hello BarbaraOK,

Please send us a PM with your membership information so we can assist with getting this issue resolved for you.

Venesa
Good Sam Care Team