Road Assistance Nightmare
We used this for the first time on 8/24 for a slider that would not close. The company they sent took hours to arrive and in about 30 minutes determined they could not fix it either. Once we finally...
Forum Discussion
PortWentworthSam wrote:
The OP now has the emails where "The Marcus Rapid Response Team" put in writing they were no longer using this service provider as of 7/2014. The OP got the luck of the draw and wound up with this same exact provider a month later doing the exact same thing to them that the provider did to me. Took our money and didn't repair anything.
I am dissapointed in the fact that "The Marcus Rapid Response Team" had to resort to telling their customers LIES. Full tilt, blatant, over the top LIES.
WHY?
Here is the reason;
What ever made you think the rapid response team was there to help? They work for GS/cw and are protecting their employer's interests. The interest they protect is by responding, everyone thinks that something will be done and so the bad publicity stops. The moderators then close the thread for lack of activity and the problem fades from everyone's memory.. Job well done by the rapid response team. Some people would say they are blowing smoke up your _ _ _ -
