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fulltimedaniel's avatar
Mar 05, 2017

Road service, but Good Sam Membership lapsed

This question has come up...

I have fully paid for Road Service good through 11/17. (My second year)

But my Good Sam membership has lapsed and I see no reason to renew it until I will need it in Mid May. (I am on my way to Alaska NOW and wont need it until the RV Parks open)

So Is my road service still good? Will it be honored?

Further, the reason my Membership has lapsed is that I was given one free year as a customer service response to the fact that I had some serious problems with Some CW products that ended up costing me a lot of money...BUT instead of simply EXTENDING my then current membership GS opened a NEW membership account for me with a new number. Thus I had two memberships running concurrently resulting in me getting only a three month extension of my membership instead of the one year. This was only found out when we finally got the new membership cards more than two months later.

I would like a definitive answer to these questions.

Thank You

6 Replies

  • Hello,
    I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

    Thanks,
    Stacy
    Good Sam Care Team
  • IMHO I would not let them 'put them together'. they increase the prices each year for renewal independently on each membership. Putting them together is just an accident waiting to happen and to get them more money.
  • Good Sam Care Team wrote:
    Hi, Daniel,

    Yes, your Roadside Assistance is still good, even without a current Good Sam membership, which as you mentioned, can be renewed any time.

    If you'll give us a call here at Good Sam Member Services, we'd be happy to put your two Good Sam memberships together, and extend your expiration date. 800-234-3450.

    Thanks for your questions,

    Julie
    Good Sam Customer Care Team


    Thank You Julie for your attention and answer. I will call to get this fixed.
  • Hi, Daniel,

    Yes, your Roadside Assistance is still good, even without a current Good Sam membership, which as you mentioned, can be renewed any time.

    If you'll give us a call here at Good Sam Member Services, we'd be happy to put your two Good Sam memberships together, and extend your expiration date. 800-234-3450.

    Thanks for your questions,

    Julie
    Good Sam Customer Care Team
  • Always check the dates and account numbers when you get a new card. If it is a new account, call Good Sam and they are quick about combining the accounts and extending the original membership.
  • So Is my road service still good? Will it be honored?


    Yes. They are two different things.

    I do 'not' have a GS club membership.
    I do subscribe/pay for the emergency road side service.

    They only thing it will prevent you from doing is looking at their website. For some reason they 'feel the need to charge you' by having to join their GS club to be able to view their website. Go figure.:R

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