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baddbikejoe's avatar
baddbikejoe
Explorer
Feb 24, 2016

roadside assist

had good sams road side service for a year they cancelled me because I used 3 car tows and 1 lock out service. when I joined they told me unlimited towing,, then after cancelation I called they told 5 tows there like insurance companies they want to collect but not pay back think twice before you join
  • I can certainly understand your frustration 'BadBikeJoe' - but I've seen similar happenings with many auto insurance companies due to "excessive" claims. It's a fact of life that profit is the reason for business as they are in business to make money.
  • I have had Good Sam Emergency Roadside Service for years and just experienced another positive service outcome. Last night while driving back to my campsite after leaving the storm shelter I ended up in a ditch. The campground streets were flooded and my driver side wheels slipped into a ditch. Called GS this morning and within 1 hour I was out of the ditch. Easy breezy lemon peezy :) The tow crew were friendly and professional.
    Yes. I am in Mississippi and had tornadoes all around me. In this campground there was no damage or injury. We were very lucky.
    Thanks again to Good Sam for a positive outcome.
  • I would bet they notified you after two times that you had a problem
  • Were are 3 tows and the lock out on YOUR vehicle?

    AAA started limiting services and not renewing due to folks using card/benefits on 'friends/family' vehicles
  • Hello baddbikejoe,

    Thank you for taking the time to write in and my apologies for the experience you have had. I have forwarded this to my executive team for review and requested that someone reach out. Thank you!

    Elizabeth
    Marcus Rapid Response Team

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