Roadside assistance not good service

Well the 1st time we call for roadside assistance guess what they can't help us out , why , it's Sunday , we have a flat and the customer service can't find our location with the automatic location finder , she asked a bunch of questions that I can't find on the tire , then she tells me that she can look it up herself so after I spend 20 minutes in the texas heat looking for the letter she wants me to find (H ) and it's not even on the tire at all . I told her to forget it that I will call the semi truck roadside service that good sam's is worthless to me and I will request a refund ASAP , and guess what the other company came thru for us. Please get phone numbers or business cards from truck stops for your roadside service they are quicker at the service . Never agin will I be a member of good sams roadside assistance .