Roadside assistance

Like most of these we will likely never hear the whole story of what happened to cause the issue or how it was resolved.

Why wait to get a questionaire to complain?

The new member got a response from the administrator. It's not the way I would have handled it, but I hope it comes to a satisfactory conclusion.
Thank you GS administrator for watching out for us.
Happy Trails.

We have carried Good Sam Roadside Assistance for several years. Twice we have had a problem and complaint and after discussions with them, Good Sam did what was necessary to make us happy campers. If you are reasonable in your expectations I think they are willing to help you. We will not hesitate to renew when the time comes.

Thank you for the post Feyachts. I apologize that we have not met your expectations when you called for service. Please send me a private message with your Good Sam and contact information and I will call you. Thank you, Zach

Round 147 of the Bash the Good Sam ERS has now gotten underway. ARE YOU READY TO RUMMMMMMBLE! BTW, thanks for all the details, it really helps people form a credible opinion of what happened.