Run around on cracked windshield
We found a cracked car windshield (stone hit) when we returned from our MI Samboree on the car. We have just started tow dolling our car this summer. The wife had called National General before we started towing to find out if we needed any addition insurance.
The wife called National General and talked to a nice lady. She gave her the information on the Motorhome and car. The lady told her they would have someone out on Friday to replace the glass.
About an hour later a man called back from National General the car was not covered but then when the wife said it was being towed he said he had to look at the motorhome policy. He then said he could not find our insurance policy on the Motorhome. She then was told to call Good Sam because they are our agent.
Call number three was to Good Sam who they list as our agent. After several minutes wife was told the car was not covered because we did not have full coverage on the car (car paid off with just basic state required coverage). The car was in tow on a dolly behind the motorhome when the object that cracked the windshield was more than likely kicked up by the motorhome.
Why was it when she called National General (Good Sam Insurance) earlier this summer she was not told that addition coverage was required on the car. We have three vehicles covered threw Good Sam (National General) for over 10 years and will be thinking it's time to shop around for insurance.
The wife called National General and talked to a nice lady. She gave her the information on the Motorhome and car. The lady told her they would have someone out on Friday to replace the glass.
About an hour later a man called back from National General the car was not covered but then when the wife said it was being towed he said he had to look at the motorhome policy. He then said he could not find our insurance policy on the Motorhome. She then was told to call Good Sam because they are our agent.
Call number three was to Good Sam who they list as our agent. After several minutes wife was told the car was not covered because we did not have full coverage on the car (car paid off with just basic state required coverage). The car was in tow on a dolly behind the motorhome when the object that cracked the windshield was more than likely kicked up by the motorhome.
Why was it when she called National General (Good Sam Insurance) earlier this summer she was not told that addition coverage was required on the car. We have three vehicles covered threw Good Sam (National General) for over 10 years and will be thinking it's time to shop around for insurance.
