RV Plus Card
Can the Good Sam / Flying J / Pilot Travel Centers RV Plus card be used at Road Ranger stations that also display (prominently) the Pilot Travel Centers logo? I got my RV Plus card about two months...
Forum Discussion
I'm a representative for the RV Plus Card, and I wanted to address the questions and issues mentioned in this forum.
TerryM86- I'm so sorry that both of your transactions came back "Sale Declined"! To answer your initial question, yes, the RV Plus Card can be used at Road Ranger stations. That being said, since it is a dealer location, the card can only be used in truck diesel lanes. You could have received the decline message if you were trying to use a pump where the card isn't accepted. Also, there's a chance that your card hasn't been activated. If you want to send me your name and account number in a private message I can check on that for you.
Wbwood- Road Ranger is one of our dealers, which is why their website says that they're partnered with Pilot Travel Centers. The RV Plus Card doesn't work at only Flying J; it actually works at all company owned and dealer locations.
Twmw1126- It sounds like you heard some incorrect information- I apologize for that! Privately owned dealers DO have to honor the RV Plus Card, but as I told TerryM86, at dealer locations the card only works at the truck diesel lanes.
Sdianel- I'm sorry you had issues with your transaction! We actually have several locations with RV-only lanes that have the auto-start feature. You can find all of these locations in our RV Travel Guide, which you can download at pilotflyingj.com or I can send you a hard copy. All truck lanes allow you to pay outside, regardless if it is a company owned or dealer location. If for some reason the pump doesn't want to work then you'll have to go inside, like you did in the transaction you mentioned. However, you don't have to prepay- instead, you just need to authorize the pump and scan your RV Plus Card. You will need to go back inside the store after you finish fueling to get your receipt.
Our RV Travel Guide lists all of our locations and each station's RV amenities and whether or not it's a dealer location, so I definitely recommend getting a copy if you don't already have one. As I told Sdianel, you can download a copy at pilotflyingj.com. Once you're on the site, hover your mouse over "RVs" in the title bar, and then click "RV Home" in the dropdown. When the new page comes up, you'll see where to click to download the RV Travel Guide. If you would prefer a printed copy, please send me a direct message with your name and account number, and I'll get one sent to you.
Thanks and safe travels!
TerryM86- I'm so sorry that both of your transactions came back "Sale Declined"! To answer your initial question, yes, the RV Plus Card can be used at Road Ranger stations. That being said, since it is a dealer location, the card can only be used in truck diesel lanes. You could have received the decline message if you were trying to use a pump where the card isn't accepted. Also, there's a chance that your card hasn't been activated. If you want to send me your name and account number in a private message I can check on that for you.
Wbwood- Road Ranger is one of our dealers, which is why their website says that they're partnered with Pilot Travel Centers. The RV Plus Card doesn't work at only Flying J; it actually works at all company owned and dealer locations.
Twmw1126- It sounds like you heard some incorrect information- I apologize for that! Privately owned dealers DO have to honor the RV Plus Card, but as I told TerryM86, at dealer locations the card only works at the truck diesel lanes.
Sdianel- I'm sorry you had issues with your transaction! We actually have several locations with RV-only lanes that have the auto-start feature. You can find all of these locations in our RV Travel Guide, which you can download at pilotflyingj.com or I can send you a hard copy. All truck lanes allow you to pay outside, regardless if it is a company owned or dealer location. If for some reason the pump doesn't want to work then you'll have to go inside, like you did in the transaction you mentioned. However, you don't have to prepay- instead, you just need to authorize the pump and scan your RV Plus Card. You will need to go back inside the store after you finish fueling to get your receipt.
Our RV Travel Guide lists all of our locations and each station's RV amenities and whether or not it's a dealer location, so I definitely recommend getting a copy if you don't already have one. As I told Sdianel, you can download a copy at pilotflyingj.com. Once you're on the site, hover your mouse over "RVs" in the title bar, and then click "RV Home" in the dropdown. When the new page comes up, you'll see where to click to download the RV Travel Guide. If you would prefer a printed copy, please send me a direct message with your name and account number, and I'll get one sent to you.
Thanks and safe travels!
