Sent paper in for refund

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

Hello kthom,

Thank you for the update, I apologize for the delay. I will follow up with the leadership team and request and an update on the check status.

Thank you,
Ella
Good Sam Care Team

uncle t wrote:
marcus-

watching you on TV led me to believe you were a sharp businessman. You need to fix this mess with CW. Destroying your rep.

He is. He has their money. Seems CW gives very little service to customers after they get the money.

Good Sam Care Team wrote:
Hello kthom,

Thank you for contacting Good Sam. I apologize for the delays you are experiencing with your refund. Please provide your contact number in a private message and I will look into this.

Thank you,
Ella
Good Sam Care Team

Ella just a couple days after my post and sending you my info I received a call from the New Finance Manager at CW Georgetown. He left a message on my machine. Check was ready to go out. Still no credit towards my loan. Still paying interest on something I don't even have. If my figures are correct the interest on the refund amount is a little over $100.00. I have followed the cancellation instructions in each contract in a very very timely manor. All services were cancelled. So far it has costs me over $100.00 more than it ever should have. NOT a happy camper as a first time customer with CW.

marcus-

watching you on TV led me to believe you were a sharp businessman. You need to fix this mess with CW. Destroying your rep.

Badlands wrote:
Good luck, c daddy. It was 91 days of waiting for me, and hours of phone calls, emails, and endless frustration. And, that 91 days began after the dealership received my cancellation / refund request on their form. Absolutely a slap in their customer's face, and not a word of apology. This forum, and Ella specifically, DID help me. I believe you'll be helped as well.

Thank you Badlands. That is encouraging.

Good luck, c daddy. It was 91 days of waiting for me, and hours of phone calls, emails, and endless frustration. And, that 91 days began after the dealership received my cancellation / refund request on their form. Absolutely a slap in their customer's face, and not a word of apology. This forum, and Ella specifically, DID help me. I believe you'll be helped as well.

Hello kthom,

Thank you for contacting Good Sam. I apologize for the delays you are experiencing with your refund. Please provide your contact number in a private message and I will look into this.

Thank you,
Ella
Good Sam Care Team

Same issue with refund here. Purchased Camper Trailer June 10, 2017, canceled all extra add-ons(Extended Service, Roadside, Tire & Wheel, and GAP)that were not included in the promotion in writing per each contract in less than the 30 days. Services were all canceled. As of today still no refunds. Georgetown, KY CW Dealer/Finance says out of his hands but 'They' will cut a check for 100% refund. I've not been able to find out who the 'They' contact person is. While waiting for 'They' to cut the check I am paying 5.74% interest since June on the costs of services I don't even have. Can someone offer some help, please?

Tom in finance at swedsboro nj. I contacted the warranty company they stated they never received anything from the store. And can't assist me. The store must do it