Shady Acres / Good Sam / RV Park / Comments

Good Sam Network wrote:

GlennLever wrote:
We are currently saying over night in the Shady Acres Travel Park, Ft Myers Florida.

We made our reservation several days in advance, announced our length.

Upon our arrival we were treaded very poorly, slapped with a storage fee.

The park manager was just flat out unreasonable and keep threatening to not allow us to stay.

I would like to detail the situation to the owner of the park.

Is there some way to get the name and address to do so?

The park itself is nice and I am sure, based upon appearances, that this is not the management style the owners have in mind for the park.

Hi GlennLever - thank you for contacting us regarding your stay at this park. I apologize for the way you were treated at this Good Sam Park and although we cannot give out the owner's information, we want to make sure the park is aware of this situation. Please email the complaint to parks@goodsamfamily.com and we will share your feedback with the park owners. If you would like them to reply to your complaint, please provide your contact information in the email.

Again, thank you for your feedback about Shady Acres RV Park.

Happy Travels,
MaryEllen
Good Sam Park Network

I see you are a new member, are you part of the goodsam team?

Will this get to the park owner or the park management. No need to waste my time if it is only going to the park management as that is where the problem occurred.