About a month ago I called the Good Sam Office to inquire about a smile & swipe card for my membership. I am a life member. The gentleman was very nice and told me I would be receiving a new life member card with the smile & swipe capabilities in about 2 weeks. So far, I have not received the card. What's up with that??

KitCarson, Please check your PM for a update concerning your post. Mark F Marcus' Rapid Response Team goodsamcs@goodsamfamily.com

It took almost 4 weeks before I had mine and 6 weeks for the Pilot pay at the pump card. Just gotta be patient.Ron

Good Sam Care Team wrote:KitCarson, Please check your PM for a update concerning your post. Mark F Marcus' Rapid Response Team goodsamcs@goodsamfamily.comWhat's the "SECRET" for crying out loud...:h:h:h..I've been waiting for 6 weeks for mine...they've already sent me TWO BILLS but no cards....guess they're waiting for me to "RENEW" my lifetime membership...:S:S:S....Dennis

Kit Carson wrote:About a month ago I called the Good Sam Office to inquire about a smile & swipe card for my membership. I am a life member. The gentleman was very nice and told me I would be receiving a new life member card with the smile & swipe capabilities in about 2 weeks. So far, I have not received the card. What's up with that??Same here I think It has been about 5 or 6 weeks since I was told they would send one out!I guess the storms are holding up "Pony Express"!

Good morning & thank you for all your comments. We would like to apologize for the delay in receiving your Good Sam Club membership kits. Over the past few months we have been tracking the time it takes from when your request is processed through our system until the time arrives in members’ homes. Since we have begun this test we have received all of our sample kits within an average 3 weeks. Your membership cards will arrive in a large white envelope that states “Membership Card Enclosed” in a black box on the right side of the envelope and “Please Open Immediately” underneath your name and address. If you haven’t received your new membership cards within 3 weeks please send us a private message with your mailing address. We will be more than happy to investigate as to why you haven’t received your cards and ask our vendor to expedite a new membership kit to the address you provide. Thank you for bringing this to our attention & have a wonderful week!

Smile & Swipe Card | Good Sam Community

Judgerr
Explorer
Jan 28, 2014
Kit Carson wrote:
About a month ago I called the Good Sam Office to inquire about a smile & swipe card for my membership. I am a life member. The gentleman was very nice and told me I would be receiving a new life member card with the smile & swipe capabilities in about 2 weeks. So far, I have not received the card. What's up with that??

Same here I think It has been about 5 or 6 weeks since I was told they would send one out!
I guess the storms are holding up "Pony Express"!
Executive45
Explorer III
Jan 28, 2014
Good Sam Care Team wrote:
KitCarson,

Please check your PM for a update concerning your post.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

What's the "SECRET" for crying out loud...:h:h:h..

I've been waiting for 6 weeks for mine...they've already sent me TWO BILLS but no cards....guess they're waiting for me to "RENEW" my lifetime membership...:S:S:S....Dennis
lanerd
Explorer II
Jan 27, 2014
It took almost 4 weeks before I had mine and 6 weeks for the Pilot pay at the pump card. Just gotta be patient.

Ron
Good_Sam_Care_T
Explorer
Jan 27, 2014
KitCarson,

Please check your PM for a update concerning your post.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

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