Stuck on the side of the road!

So did a long weekend trip and had a front blow out. Called roadside and they were having trouble with understanding my location. I was then told CSR would call me back but never got a call back. Received a call from the local authorities telling me i was on the side of the road and they were sending a tow truck out. Meanwhile no mention or news from roadside. I declined the service b/c i thought the officer who was on the side of the road had contacted them. By now 1.5 hours had passed and i was still on the side of the road. I decide to call Roadside again and this time im told that since im on a toll road they cant find a provider and they have contacted the local authorities. I really wish they would have told me that before. So after all that time the local authorities send a wrecker out to change my tire and then tell me that I would have to pay them and Good Sam would reimburse me. Long story short blown tire at 2030, wrecker arrives at 2330, wrecker completes replacement at 0130 i arrive at campsite at 0400. On top of that i am out $300 for a tire change. I really hope i get reimbursed for this.