Swipe & Save Start the pump?
The latest edition of Highways in Trailer Life page V states that if you register your drivers license with a Pilot Flying J rep, you can "Start the Pumps" at the truck lanes using the GS Swipe and Sa...
Forum Discussion
This is welcome IF IT WORKS which is doubtful.
And it is just another layer of complexity on a system that is already burdened by too many exceptions, rules and which card goes in which pump at which lanes on the second Wednesday of the month. And whatever you do do go inside with it as they dont know what it is.
This system should be simple. ONE CARD, ALL LANES, ALL THE TIME, INSIDE OR OUT. SAME DISCOUNT FOR ALL MEMBERS.
I notice that their system like every other electronic pay at the pump. Very very efficient at taking and putting a hold on your funds. But cannot process the DISCOUNT card.
This is just one of those management issues that seems to escape GSE and instead of seeing value in simplicity and ease of use for the customer they apparently work on the idea that complexity, confusion and erratic performance is a better.
And it is just another layer of complexity on a system that is already burdened by too many exceptions, rules and which card goes in which pump at which lanes on the second Wednesday of the month. And whatever you do do go inside with it as they dont know what it is.
This system should be simple. ONE CARD, ALL LANES, ALL THE TIME, INSIDE OR OUT. SAME DISCOUNT FOR ALL MEMBERS.
I notice that their system like every other electronic pay at the pump. Very very efficient at taking and putting a hold on your funds. But cannot process the DISCOUNT card.
This is just one of those management issues that seems to escape GSE and instead of seeing value in simplicity and ease of use for the customer they apparently work on the idea that complexity, confusion and erratic performance is a better.
