rightlaneonly
Feb 27, 2020Explorer
Thank you Good Sam
Need to post this as there are so many negative comments about GS RS. Yesterday my pickup broke down along hwy 108 heading to Sonora. I have Good Sam rs so I called then for assistance. Prompt answer to the call, professional agent asked if we were in a safe location. When I said I thought so on the shoulder of the hwy, she stated they do not consider that safe and would get someone dispatched quickly. Spend time ascertaining my location and after some confusion on my part dispatched a truck. After about 1 hour called to check if truck had arrived, it had not, again due to my poor directions. Agent contacted tow company while keeping me on the line, got my location corrected and truck showed up with in ten minutes. He was close by looking for me.
They would tow me to nearest repair facility but I wanted to go close to ho,e. I paid the difference which I considered more than reasonable and brought us home. I was not going to renew because of the bad reviews but will renew GS today, even at the $119, it's a bargain.
Thank you Good Sam for good service.
They would tow me to nearest repair facility but I wanted to go close to ho,e. I paid the difference which I considered more than reasonable and brought us home. I was not going to renew because of the bad reviews but will renew GS today, even at the $119, it's a bargain.
Thank you Good Sam for good service.