tire replacement issue, nate k. good sam marcus team member
You never called back as you said you would regarding our claim. Now what ? This is again repetitively poor service....
Forum Discussion
Thanks Rolln, for the most part, people chimed in and agreed on the continued lack of acceptable service. Then we have a few like you who sincerely seem to try to help, but not want to get involved, and understandably. And we have a savvy few who believe I should grin and bear it, that's just the way it works.
Thanks for the battle cry suggestion. I kinda like "the squeeky wheel gets the grease ", although I am madd as heck.
One thing about tire price .... you said the average price was about.... but then you state msrp .... and then we have what I should have paid, and a qouged price. We have prices all over the place ! The ridiculous margins is profound.
Again , I was sent here by another rver whom said this is the place to complain, this is the site where you will be heard. So this is the site where I shall continue to state my case. That case being the FACT that the overwhelming majority of posters of most complaints posted here at this site agree that customer service is hardly adequate and barely more than lip service. Whats fair and equitable hasn't really even come into vogue here to even "savvy " people. The consensus of some here is to continue to pay your dues and expect nothing in return. That's ridiculous. Just belonging to a club means nothing. I venture to say this club means simply a discount camp fee for the big rig and nothing more for many here .
And now I wait patiently for explanations and hope for equitable return of money double spent.
Thanks for the battle cry suggestion. I kinda like "the squeeky wheel gets the grease ", although I am madd as heck.
One thing about tire price .... you said the average price was about.... but then you state msrp .... and then we have what I should have paid, and a qouged price. We have prices all over the place ! The ridiculous margins is profound.
Again , I was sent here by another rver whom said this is the place to complain, this is the site where you will be heard. So this is the site where I shall continue to state my case. That case being the FACT that the overwhelming majority of posters of most complaints posted here at this site agree that customer service is hardly adequate and barely more than lip service. Whats fair and equitable hasn't really even come into vogue here to even "savvy " people. The consensus of some here is to continue to pay your dues and expect nothing in return. That's ridiculous. Just belonging to a club means nothing. I venture to say this club means simply a discount camp fee for the big rig and nothing more for many here .
And now I wait patiently for explanations and hope for equitable return of money double spent.
