Forum Discussion
Bird_Freak
Dec 08, 2014Explorer II
rjshiflet wrote:Were you able to get a check without sending in receipts and filing a claim? If so How did you do it?
I can't comment on the "no phone service" but I have Good Sam Roadside Assistance and had a blowout on my fifth wheel, called and they said it was going to be about an hour and 15 minutes before they could get someone to me. I told them I'd wait.
Then, a nice young man stopped and helped me change the flat. I asked if could pay him and he refused. I gave him $40 and told him to take his wife out to dinner on me...and he smiled and accepted it.
I called to cancel the roadside service and explained what happened and they asked if I'd like a refund on the money I spent. By the time I got home from my trip I had a refund check in my mailbox.
More than fair in my opinion. And, I've used them a couple of other times (once on the road and once as I was pulling into the RV park and setting up). No complaints whatsoever.
I'd suggest posing your specific "no phone service" question directly to them in advance.
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,663 PostsLatest Activity: Jan 24, 2025