Trip Planner losing trips

Question

Once again I have lost all but my two oldest trips.. Last time I was told the servers had to be reset.  Can anyone explain why trips are disappearing.  I would like to be able to rely on the Good Sam trip planner to plan and hold my trips but I am afraid to use the trip planner.

good_sam_care_t · Answer

fire344,

Thank you for your time and post. I am also in receipt of your PM, please allow me to look into this matter and see what can be done. Thank you for reaching out in this matter.

Thank you,

Mark
Rapid Response Team

gary8346 · Answer

If there is a resolution to this matter, I'd like to know it also rather than it being resolved totally on PM.

I use Trip Planner a lot and I would be devastated if I lost a trip. It bothers me that I cant back it up but I understand why its not done. I benefit by the ability to access trip info from any of our many devices. I continue to try many other trip planners but keep coming back to GSC for its great interface and ease of use.
Thanks a lot

good_sam_care_t · Answer

gary8346,  Thank you for your time and post. Once I have an update from our IT team, I would be happy to provide an update.  Thank you,  Mark  Rapid Response Team

good_sam_care_t · Answer

To All,  Due to inactivity closing this thread at this time.  Thank you,  Mark  Rapid Response Team

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Trip Planner losing trips

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