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rejoycefree's avatar
rejoycefree
Explorer
Jul 30, 2013

WARNING-Danger! Good Sam's stranded Disabled Elderly Couple!

Returning from Mayo Clinic in JAX FL, where my husband was evaluated for a liver transplant, our camper truck broke down 10 miles outside Ardmore OK, at 1pm. Good Sam would not come rescue us, even though we told them we were both disabled and elderly - especially my husband in bad shape. Good Sam said "tomorrow morning" they'd tow us. We were stranded & terrified in hot sun on hwy until 6pm. I was about to call 911, when a stanger drove up & pulled us with his heavy chain, to Ardmore near a motel where we could put my seriously ill husband in bed to elevate his extremely swollen legs. We called Good Sam's informing them of our relocation & to come get us! My husband was unable to walk and was gasping for air. He suffers from varices, ascites, edemas & more symptoms from liver cirrhosis caused by Hepatitis from tattoos when 13 yrs old. NEXT-Good Sam's forgot about us the next morning! We called them again, whereby they towed our truck to a nearby auto repair service who tried to steal our truck! When we mercifully got back home to NM, my husband was in severe condition & was TWICE admitted to ER. My husband suffered severely and the emotional stress and physical strain has set my own health back seriously. A true Good Samaritan RICK JONES, saved our lives! BEWARE Good Sam Roadside Assistance because your lives may depend upon my sound ADVICE! Pam, the Good Sam Rep, said she'd report the incident to headquarters & asked that she not be held to blame - but she didn't report anything to anybody apparently. THX
Roadside Assistance

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  • GSRoadsideAssis's avatar
    GSRoadsideAssis
    Explorer
    Jul 31, 2013
    Thank you for the post rejoycefree. I apologize for the lack of service during your time of need. I would like to have the opportunity to discuss your complaint with you. Please send me a private message providing the best time to contact you and the date of your service request. I will contact you at the phone number on this post unless your provide a different one. I look forward to speaking with you. Thank you, Zach
  • wbwood's avatar
    wbwood
    Explorer
    Jul 31, 2013
    If he was that bad off then why were you in a camper and driving across the country. I would think the mayo clinic would of advised against doing it.
  • The_Texan's avatar
    The_Texan
    Explorer
    Jul 30, 2013
    Here is a link to a blog , where she posted some additional information. I am still scratching my head as to the authenticity of this post.
  • tomkaren13's avatar
    tomkaren13
    Explorer
    Jul 30, 2013
    Not me but it is a landline in NM.

    A search of this number brings up a reference to Good Sam by a Joyce Byers from Albuerque. Think this all should be deleted.
  • SCVJeff's avatar
    SCVJeff
    Explorer
    Jul 30, 2013
    Googling the number brings up a few semi-similar posts in other forums
  • mockturtle's avatar
    mockturtle
    Explorer II
    Jul 30, 2013
    First of all, where do you live? NM or Ardmore, OK? There seems to be some confusion. Secondly, do you have Good Sam Emergency Road Service? We used their services several times and were helped very promptly. Doesn't sound like the service I know. Sorry to hear of your nightmarish experience.

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