We’ve had two really good experiences where they came through very quickly, and one where we solved the situation ourselves
One was a simple issue far from home very early on a Sunday morning, and we were on our way with no delay. Another was at night returning from a trip, almost home, but needed to go into the Mercedes dealer on one of those giant sized big-vehicle trucks. Big relief, and that tow probably covered the cost of our roadside assistance membership for a couple of years.
But one time they couldn’t find anyone nearby available in the boondocks on a Sunday for a slideout issue and since we were in a campground, suggested we try again Monday. We eventually found a mobile repair lady who came, did a temporary fix to get us home, charged us just a small fee.
Two out of three isn’t bad. We renew every year, glad to have the coverage.