Forum Discussion

trukeeper's avatar
trukeeper
Explorer
Feb 01, 2014

When to expect membership pack?

I joined the Good Sam club at our annual RV show in Kansas City about two weeks ago. I still have not received my membership number, membership card, or any kind of membership information yet. How long does it normally take for new memberships to be processed? Is there someone who I can contact concerning this?

3 Replies

  • 's avatar
    Anonymous
    On average, it takes about 3-4 weeks to receive membership cards.

    Trukeeper, I PM'd you to request additional information so we can ensure that the system shows that your membership cards are in the mail.

    Sandia Man, I PM'd you to request additional information in order to investigate.

    Regards,
    Good Sam Club Team
  • I haven't received anything yet as well and we've been waiting since the first weekend of January when the RV show was here in Albuquerque. We'll give it another few weeks before we call as it's too cold to camp and wouldn't get used anyway.
  • Call the 800 # that shows up on your credit card bill; mine took 3 weeks to recieve in the mail

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,686 PostsLatest Activity: Dec 12, 2025