Why can't I get new camping card? I haven't received a membership card for at least a year! Mine is not current. I have contacted Good Sam's three times 2 by e-mail and once by phone. I don't get to us this card much and the people questioned last 2 times I did. Due to expired date. I won't say any more, but do wonder if it's worth my while.Thanks youI hope this get's a reply I didn't when camping world messed up brakes on truck do to fact they didn't put in trailer break correctly..Don

Hi Don, We apologize you've had this issue and we'll handle for you right away. First, I'd like to confirm your address as that could be part of the problem. I will PM you versus posting your address online. Sincerely,Good Sam Club Team

"Fulfillment" is probably the easiest department to operate, often outsourced due to low skilled/temp workers to get the lowest cost possible.Don't know if GS outsources or just doesn't care about inconveniencing its customers, but if you search here, you'll find the 3rd-grade-level effort of sending cards to PAYING customers is something GS refuses to take seriously.IMHO, if you don't get your card within 2 weeks after paying your membership fee, you should request a cancellation and full refund.It is a recurring theme. It really isn't rocket science. As long as customers continue to accept this disrespectful practice, GS will not make any efforts to correct it.Shame, really. Soooo easy to fix....

You don't need a Camping World card anymore if you have a GS card.It will work at CW.

Good Sam should get with the times and have an app with the card on it. Then convince campground owners it's legitimate.

Why can't I get new camping card? | Good Sam Community

14 Replies

hotjag1
Explorer II
Aug 08, 2014
GoodSamFamily wrote:
Hi DonGJr & hotjag1,

I've re-issued you both new membership cards. So sorry for inconvenience. They will mail tomorrow via 1st class postage so you'll have next week.

Sincerely,
Good Sam Club Team

I received my new membership card today. Thank-you GSCT.
hotjag1
Explorer II
Aug 01, 2014
Yep, I agree. Also pointing out how EASY it is to confirm this info(it's obviously in the system), so WHY can't the card-fulfillment folks figure it out?

It's a bit ridiculous, IMHO.
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I agree, it is ridiculous. Sure makes you wonder why GS is so disorganized. I'll be glad to finally get my card though!
DiskDoctr
Explorer
Aug 01, 2014
hotjag1 wrote:
DiskDoctr wrote:
hotjag1 wrote:

On a side note: I was able to give my phone # to the RV parks that I was staying at, and they were able to verify that I was a current GS member through my ph#.

So...the CG has access to confirm membership and provide benefits more readily than the "card printing" department of GS. Interesting.

Apparently the CG's do have better access because they did a GS membership validation search using my phone #, and gave me a printout with my name, address, GS membership #, and expiration date.

This was in Canadian RV parks too.

Yep, I agree. Also pointing out how EASY it is to confirm this info(it's obviously in the system), so WHY can't the card-fulfillment folks figure it out?

It's a bit ridiculous, IMHO.
hotjag1
Explorer II
Aug 01, 2014
DiskDoctr wrote:
hotjag1 wrote:

On a side note: I was able to give my phone # to the RV parks that I was staying at, and they were able to verify that I was a current GS member through my ph#.

So...the CG has access to confirm membership and provide benefits more readily than the "card printing" department of GS. Interesting.

Apparently the CG's do have better access because they did a GS membership validation search using my phone #, and gave me a printout with my name, address, GS membership #, and expiration date.

This was in Canadian RV parks too.
DiskDoctr
Explorer
Aug 01, 2014
hotjag1 wrote:

On a side note: I was able to give my phone # to the RV parks that I was staying at, and they were able to verify that I was a current GS member through my ph#.

So...the CG has access to confirm membership and provide benefits more readily than the "card printing" department of GS. Interesting.
hotjag1
Explorer II
Aug 01, 2014
Thank-you to the Good Sam administrator.

I will look forward to receiving my new card next week.

On a side note: I was able to give my phone # to the RV parks that I was staying at, and they were able to verify that I was a current GS member through my ph#.
nomad297
Explorer
Jul 31, 2014
GoodSamFamily wrote:
They will mail tomorrow via 1st class postage.

WOW!!! First Class Postage! Isn't THAT special?

Bruce
Anonymous
Jul 31, 2014
Hi DonGJr & hotjag1,

I've re-issued you both new membership cards. So sorry for inconvenience. They will mail tomorrow via 1st class postage so you'll have next week.

Sincerely,
Good Sam Club Team
hotjag1
Explorer II
Jul 31, 2014
I'm in the same boat with the OP. I rejoined GS in March, and I am still waiting for my membership card. I know they have my correct address as I keep getting all their advertisement propaganda and just got the free Motorhome magazine.

I probably should call them, but I keep hoping they might get their act together and do something correctly.
2oldman
Explorer II
Jul 31, 2014
Good Sam should get with the times and have an app with the card on it. Then convince campground owners it's legitimate.