Lezm3
Aug 11, 2017Explorer
WHY THE HASSLE & RUDENESS
So, we are on the 2nd policy period covering our DP Coach.Obviously, this 2nd policy was significantly more expensove as our coach is obviously older.
Mr.Marcus Lemonis, why is it that the Assurant Representatives we, as your customers, call AND our Repair Facilities call, notoriously curt, rude, and downright indifferent and non-supportive in our time(s) of need?
It happened to us last winter in Florida and now again this summer in Michigan! During the initial 4 year agreement we had no issues as we routinely had CW service. However, we are now faced with mechanical faults outside CW expertise so we have engaged Freightliner.
Mr. Marcus Lemonis, we are tired of hearing our policy number doesn't exist, etc. HELP
Mr.Marcus Lemonis, why is it that the Assurant Representatives we, as your customers, call AND our Repair Facilities call, notoriously curt, rude, and downright indifferent and non-supportive in our time(s) of need?
It happened to us last winter in Florida and now again this summer in Michigan! During the initial 4 year agreement we had no issues as we routinely had CW service. However, we are now faced with mechanical faults outside CW expertise so we have engaged Freightliner.
Mr. Marcus Lemonis, we are tired of hearing our policy number doesn't exist, etc. HELP